Levi, Ray & Shoup, Inc. Desktop Technician in Chesterfield, Missouri

Looking for more than just another assignment? We're looking for you! This isn't just another assignment, but a real opportunity and a challenge for the right person. LRS Consulting Services is seeking a Desktop Technician for a 6 month contract (plus possible extensions and conversion) with our client in St. Louis, MO!

LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we're very interested in candidates who can help us. If you're that candidate, this opportunity is made for you!

The Desktop Technician will:

  • Install and resolve technical issues with user PCs, laptops, printers, scanners, and mobile devices.

  • Provide prompt support to users via email, phone, and other electronic means.

  • Work well with geographically diverse teams and users.

  • Own issues through resolution, escalating to appropriate support member/team when necessary.

  • Set up equipment for employee use; perform or ensure proper installation of cables, operating systems, mobile devices, or appropriate software.

  • Maintain records of trouble tickets, daily data communication transactions, problems and remedial actions taken, or installation activities.

  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

  • Refer major hardware or software problems or defective products to vendors or technicians for service.

Requirements:

  • At least 6 months’ experience working in a PC support/maintenance role

  • Experience with Solarwinds

  • Experience with Active Directory

  • Experience with thin and tick clients

  • Strong candidates will have an A+ Certification

  • Strong candidates will have an understanding of compliance functions within a financial organization

  • Candidate must be able to effectively communicate in English (written & verbal)

LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.