Kforce Bilingual (French) Customer Account Specialist in Saint Louis, Missouri

Kforce has a client that is seeking a Bilingual (French) Customer Account Specialist in Saint Louis, Missouri (MO). Responsibilities:

  • Manage export orders in compliance with US Customs requirements and in accordance with specific market / government regulations Manage / maintain MRF Order Form by customer

  • Build shipments to ensure container / freight optimization

  • Ship export orders in accordance with Country / Government requirements and regulations

  • Tracks order status through available reports and executes appropriate order management decisions

  • Manages customer metrics and leads all action to enhance performance

  • Identifies, communicates and resolves order management issues

  • Compile and report weekly performance metrics and takes necessary action to achieve results

  • Maintains systems tables and data elements to assure data integrity

  • Evaluates ordering trends to meet fill rates and arrival dates

  • Build integral relationships with team members, internal and external customers

  • Assessing customer requirements

  • Administer specialized order management functions - reconciliation processing, Disaster Preparedness Coordinators, Brand Representation, Product Availability Analyst Role

  • Work independently with minimal supervision

  • Proactively communicate status, issues and recommends solutions to team and management Initiate, support and interaction with teams to achieve common goals

  • With Manager, shares responsibility for personal development and continuing education

  • Maintain and upload all export documentation online via SharePoint in accordance with export compliance guidelines

  • Bachelor's degree preferred

  • Bilingual in French preferred

  • SAP experience preferred

  • 2 years' experience working in a customer service or supply chain role

  • Strong interpersonal and business communication skills

  • Strong results focus and goal achievement skills

  • Ability to work in a team environment and solve problems

  • Ability to multi-task Intermediate Excel skills

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:HoursMinimum Compensation:0.00Maximum Compensation:0.00