Advance Auto Parts District Manager, Floating in St. Louis, Missouri
District Manager, Floating
Functional Area:Field Operations
- Location:MO - St. Louis
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Advance Auto Parts Job Description Job Title: District Manager, Floating Department: Store Operations Reports To: Regional Vice President FLSA Status: Salary Exempt Job Grade: 16 Job Code: DM0200 Prepared By: Human Resources - Retail Prepared Date: March 1, 2004 Approved By: Paul Klasing Approved Date: 10-15-04 (Revised) SUMMARY Directs and coordinates all retail operational activities involved in operating multiple Advance Auto Parts stores in an assigned area by performing the following duties and responsibilities either personally or through Store Managers who report to them. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as needed or required by the company to achieve operational objectives and initiatives. (See Standards of Performance for more detail.) 1. Must effectively Select, Motivate, Develop Retain a Team of skilled Store Managers committed to executing the basics of business also known as the 7-5-3 of the Advance Triangle in order to maximize both sales and profit in a given Division. 2. Establish a pool of Assistant ManagerStore Manager candidates that are properly trained and motivated to assume Store Manager responsibility, as market needs dictate. 3. Effectively communicate and teach to all Team Members the company vision, mission, culture, and value proposition included in the 2010 Marketing Plan. 4. The Division Manager, is expected to demonstrate at all times behaviorconduct that is in keeping with the Culture and Team Member Handbook of Advance Auto Parts 5. Responsibility for all stores in hisher assigned division, including, but not limited to the achievement of sales, profits, gross margin, operating margin, and retention budgetsgoals. 6. Must complete all required training material, attend all scheduled company meetings, and monitor each stores performance to achieve all sales, payroll and profit budgets set annually and quarterly. 7. Inspects premises of assigned area stores to ensure that adequate security exists and that individual facilities comply with safety and environmental codes and ordinances, as well as established company policies. Maintains at all times a customer-friendly, quality image of facilities. 8. Analyzes any outstanding operational issues, reviews potential options, and champions the implementation of appropriate changes in line with company goals and objectives (2010 Plan). Must always have Team Member development and Legendary Customer Service in mind. 9. Analyzes marketing potential of new and existing store locations and recommends additional sites or deletion of long term unprofitable area stores. 10. Must assist store managers in hiring, training and developing a diverse work force of Team Members to help assure stores are operated according to company policies and procedures. 11. Must comply with all federal, state and local laws, as well as all company policies and procedures. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, andor ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have retail sales experience and understand the principles of the automotive aftermarket industry, as well as proven track record in meeting sales and gross profit goals and effectively managing expense items. Must be goals and results oriented and possess proven leadership ability, including Team Member selection, training, development, motivation, and retention skills. Must demonstrate enthusiasm and passion to their Team to provide Legendary Customer Service. Proficiency with MS Word, Excel and PowerPoint preferred. Must be able to travel overnight travel as required. Significant automobile travel involved. EDUCATION andor EXPERIENCE High school diploma or general education degree (GED) and three to five years of management related experience andor training; or college degree and one to three years of management experience; or equivalent combination of education and experience. SUPERVISORY RESPONSIBILITIES Manages approximately 10-20 store managers who supervise from 10-30 Team Members per location. Is responsible for the overall direction, coordination, and evaluation of each store unit. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing customer andor Team Member questions or complaints while maintaining G.O.L.D. stores every day. CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid drivers license. Must be ASE Certified at time of promotion or achieve ASE Certification within one year or at first eligible opportunity. LANGUAGE SKILLS Excellent interpersonal and written communication skills required. Proven ability to interact with all levels of Team Members (Part-time to Corporate Management). Ability to read, analyze, and interpret general business periodicals, professional journals, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, Team Members, and the general public. MATHEMATICAL SKILLS Ability to calculate and analyze variances such as sales increases, gross margin, labor rates, and expense lines. Ability to review and analyze operating statements. Ability to apply concepts of basic algebra. REASONING ABILITY Ability to budget stores to achieve reasonable annual sales and operating income growth. Ability to define problems, collect information, establish facts and draw valid objective conclusions. Ability to interpret company policy and apply to a variety of situations, while maintaining consistency. Ability to think strategically, analyze issues and options, and effectively manage and facilitate change. Ability to manage multiple responsibilities simultaneously and be able to effectively delegate and supervise projects to insure their timely completion. Possess and demonstrate time management, communication and organizational skills. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member must frequently lift andor move up to 50 pounds and occasionally lift andor move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is occasionally exposed to wet andor humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. STANDARDS OF PERFORMANCE The Division Manager will generally be meeting the Job Description when the following has occurred or is occurring: 1. When the Division Manager works with the Store Manager in developing plans to maximize the sales profit for each Store. 2. When all Stores have successfully implemented our Selection Process and insured our Talent Pool has sufficient qualified candidates to support all of Advance Auto Parts internal growth objectives. 3. When all Stores are properly staffed by qualified andor certified personnel, exercising the 7 attributes of the Advance Triangle (Value Proposition), when all store schedules reflect the proper schedule for the benefit of our customers, and when all Team Members are current on the Training Programs. This includes staffing and selection, diversity, FTPT mix and staffing to the budgeted MPT effectiveness 4. When all Stores meet andor exceed budgeted Goals and Objectives in Sales, Margin, Shrink, Store Labor, Other Controllable Expense and Operating Income. 5. When all Stores are meeting the defined 5 basics of Customer Satisfaction ensuring We Serve Our Customers Better Than Anyone including proper greeting, phone service, automatic add-ons (2+1) with every requested part, and when all Divisions have an increase in their customer count over prior years. 6. When all stores are being reviewed two times per quarter by the Division Manager using the Store Visit Checklist and opportunities identified are resolved with urgency and budgeting considerations. 7. When all Stores meet andor exceed all Advance Auto Parts Standards including the G.O.L.D. (Grand Opening Look Daily) Standard in the area of store appearance, in-stock position, personnel appearance, exterior appearance and Team Members area appearance including managers office, break areas and bathrooms. 8. When all New Stores are properly staffed, trained and exceeding sales and controllable expense goals as determined by the new store opening timeline and fiscal budget.